JOB TYPE: Direct Hire
LOCATION: Bryan, TX
REMOTE / ONSITE: Hybrid
POSTED: Jan 11, 2023
Our client is a technology leader in the beverage, medical, and industrial gas space. They utilize a network business model to help manage supply chain and client support. The company is based in the College Station location and seeking a qualified Account Receivable Specialist for their Collections team. The company offers a hybrid, flexible work environment, competitive health and wellness plans, and an environment that fosters continuous growth.
Salary/Hourly Rate:
$19/hr – $21/hr + company annual bonus
Position Overview:
As an Accounts Receivable Specialist, you are assisting with customers electronic invoices in conjunction with weekly and monthly closings. This helps to check and analyze price/cost on all closings, collections, and invoice generations. The accounts you will be assisting are retail vendor accounts and business owners. In this role as the Accounts Receivable Specialist, you are to collaborate with small business accounts and resolve any account discrepancies, past-due amounts, and improve upon failures in process/systems. Our client is seeking a savvy, self-driven individual to join our team as their newest Account Receivable Specialist team.
Responsibilities of the Accounts Receivable Specialist:
- Be part of a high energy team working towards an unparalleled customer experience in the industry
- Maintain and update customer files with contact information, billing e-mail addresses, and verification of accounts
- Technically support any website, dashboard or invoice matters
- Work with internal departments as needed to resolve customer/vendor account/invoicing issues
- Draft correspondence to account holders to request payment and resolve inquiries
- Aid the Supply Chain team in customer/vendor analysis
- Collect accounts in compliance with all applicable regulations and internal performance standards
- Establish rapport with supply partners, requesting proof of deliveries, cylinder audits, and resolving inquiries and discrepancies
Qualifications for the Accounts Receivable Specialist:
- 1 – 2+ years of customer service or call center experience is ideal
- Multi-task in a high energy standard office environment
- Small Business Collections experience is a plus
- Outgoing, empathic, and customer focused
- Customer-centric approach with a sense of urgency
- Experience with Salesforce is a plus
Education Requirements:
- Associate’s degree is preferred
Benefits:
- Competitive health
- Wellness plans
- 401k
EOE/M/F/D/V/SO