Annual Enrollment Benefits Specialist

JOB FUNCTION: Administrative Support
LOCATION: Alpharetta, GA
COMPENSATION: $19/hr - $21/hr
POSTED: Sep 6, 2022

Our client, a premier benefits consulting firm located in Alpharetta, GA. Their services are targeted to innovative employers who care about their employees and embrace change. They have high-level partnerships to provide benefits consulting, benefits administration, and employee engagement solutions, while relieving the administrative burden for clients. Their office in Alpharetta is an innovative, state of the art facility, and located right inside the Halcyon. They hold a very high standard for business culture, collaboration, and teamwork. They hope an Annual Enrollment Benefits Specialist they seek share the same values and match their needed qualifications.

Salary/Hourly Rate:

$19 – $21/hr

Position Overview:

The Annual Enrollment Benefits Specialists plays a major role during the annual enrollment period and is a key contributor to the success of the company. As a Annual Enrollment Benefits Specialist, you will provide customer support via phone and email, guiding and help navigate our customers through their benefits enrollment. The role will support both with speaking clients and written communication. In this role you’ll be supporting the employee benefits programs, communication, compliance, and website navigation. This role owns the execution and oversight of the client deliverables throughout the Annual Enrollment period. The position would have a 2-week training period and that start’s at the beginning of October. This position is meant to be a temporary role for +2 months during the annual enrollment period but, could have possible permanent opportunities.

Responsibilities of the Annual Enrollment Benefits Specialist:

  • Maintain meaningful relationships with new and existing customers
  • Respond to inquiries, assist in enrollment processes, and resolve potential client issues
  • Take inbound calls and explain enrollment programs and eligibility requirements to clients
  • Follow up with clients as needed through outbound calling
  • Collect required documentation and ensure it is filled out properly
  • Screen filing applications and change forms as needed
  • Address any enrollment issues or setbacks
  • Perform accurate data entry using a database

Qualifications for the Annual Enrollment Benefits Specialist:

  • 3+ years of employee benefits experience
  • Strong track record of building and leading client relationships
  • Relevant industry experience is preferred: Employee Benefits, Insurance, Consulting, Human Resources, or Healthcare
  • A compelling leader who can engage and educate customers and prospects with professionalism
  • Remote candidates will not be considered

Education Requirements:

  • Associate’s degree or equivariant experience is required


  • 100% coverage of employee healthcare benefits (Medical, Dental, STD, LTD, Life)
  • Voluntary benefits: Accident, Critical Illness, Vision, and Hospital Indemnity
  • A Medical plan with $0 deductible and Concierge Medicine at no cost
  • Flexible PTO + company holidays
  • Company-sponsored parental leave
  • 401k Plan with 4% company match
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 113623