Customer Service Associate

Our client, a growing startup, is seeking a hardworking, detail-oriented, and friendly Customer Service Associate to join their growing team. If you want to work for a company with room for growth then this is the place for you!

Salary/Hourly Rate:

$23/hr

Position Overview:

The Customer Service Associate must be articulate and passionate about helping customers with their needs. An ideal candidate must be a quick thinker with a can-do attitude. The Customer Service Associate must have at least one year of experience in a related field. The perfect individual must have excellent communication skills. This position is a stepping stone to open new doors within the company.

Responsibilities of the Customer Service Associate:

• Directly interact with customers over the phone, email, and chat
• Set up the showroom for clients
• Follow up on orders and answer product knowledge questions
• Provide the ultimate customer experience
• Go above and beyond to provide an unimagined experience

Qualifications for the Customer Service Associate:

• Must have customer service experience
• A retail background or 1 to 2 years at a startup is preferred
• Proficient knowledge of Zendesk and Slack
• Need to be systems savvy
• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Positive attitude is extremely important
• Flexibility to help out in any way

Education Requirements:

• Bachelor’s degree is required

Benefits:

• Atrium Care Package available, upon eligibility