Customer Service Associate

JOB FUNCTION: Customer Experience
POSTED: Jan 20, 2023

Our client, a well-known product services company, is seeking an organized and positive Customer Service Associate to help manage and be the support for their growing customer base. The role is ideal for someone who has customer service or retail experience and looking to join a company where growth within is expected!

Salary/Hourly Rate:


Position Overview:

The Customer Service Associate must be a positive and proactive member of the team who actively enjoys helping our client’s customer base. The Customer Service Associate should be hardworking and able to multitask while keeping an eye for detail. Being a good team player is necessary for this Customer Service Associate position!

Responsibilities of the Customer Service Associate:

  • Provide email, phone, and chat support
  • Provide the utmost customer experience
  • Build a strong understanding of product knowledge

Qualifications for the Customer Service Associate:

  • Flexible schedule to help out when needed
  • Charismatic and friendly personality
  • Must have 1 – 2 years of customer service experience
  • Flexibility and proactive nature to help out the team
  • Strong communication skills, both written and verbal
  • Firm understanding of proper phone etiquette

Education Requirements:

  • Bachelor’s degree is preferred


  • Atrium Care Package available, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 117801