Customer Service Associate

Our client, a well-known product services company, is seeking an organized and positive Customer Service Associate to help manage and be the support for their growing customer base. The role is ideal for someone who has customer service or retail experience and looking to join a company where growth within is expected!

Salary/Hourly Rate:

$23/hr

Position Overview:

The Customer Service Associate must be a positive and proactive member of the team who actively enjoys helping our client’s customer base. The Customer Service Associate should be hardworking and able to multitask while keeping an eye for detail. Being a good team player is necessary for this Customer Service Associate position!

Responsibilities of the Customer Service Associate:

• Provide email, phone, and chat support
• Provide the utmost customer experience
• Build a strong understanding of product knowledge

Qualifications for the Customer Service Associate:

• Flexible schedule to help out when needed
• Charismatic and friendly personality
• Must have 1 – 2 years of customer service experience
• Flexibility and proactive nature to help out the team
• Strong communication skills, both written and verbal
• Firm understanding of proper phone etiquette

Education Requirements:

• Bachelor’s degree is preferred

Benefits:

• Atrium Care Package available, upon eligibility