Customer Service Representative

JOB FUNCTION: Administrative Support
JOB TYPE: Temp to Hire
LOCATION: Jersey City, NJ
COMPENSATION: $18/hr - $20/hr
REMOTE / ONSITE: Onsite
POSTED: Jun 21, 2022

Our client a growing manufacturer and distributor who plans to expand nationally. Clients are fortune 1000 companies, copy centers, and office supply stores. Products include equipment, repair services, office supplies, and customization and printing services. If you believe hard work translates into success, feel you can do the heavy lifting required of the published job, and want a long and prosperous career. They are seeking a Customer Service Representative to join their team!

Salary/Hourly Rate:

$18 – $20/hr

Position Overview:

The Customer Service Representative will work the schedule of Monday to Friday 8:30 AM to 5 PM. The Customer Service Representative position requires someone that can handle a fast-paced and changing environment while wearing multiple hats as needed.

Responsibilities of the Customer Service Representative:

  • Pursue new business opportunities by phone, and serves as backup in Customer Service
  • Performs heavy outbound phone work, makes new business presentations and sales pitches by phone, liaises with prospects by email, provides support as needed to our outside sales team
  • These are strictly business to business sales
  • Performance measured primarily by number of weekly closes
  • Successful candidates start by working in Customer Service processing business customers’ emailed and phone orders
  • After successfully learning and performing Customer Service work, candidates are transferred to Inside Sales to work the phones making outbound calls to develop new business

Qualifications for the Customer Service Representative:

  • Must have very strong and clear communication skills, and interest in Sales
  • Must be capable of making concise and convincing presentations by phone
  • Must be quick thinker
  • No experience required, but prior experience performing business to business telemarketing or working in a sales environment in which outgoing telephone skills were important in performance of the job is a plus
  • Prefer candidates to have some college work
  • Must be comfortable keying preferably 40 WPM+

Education Requirements:

  • High School diploma and/or equivalent experience and knowledge of the field is required

Benefits:

  • 401k match
  • Healthcare Packages Available
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111074