Customer Service Representative

JOB FUNCTION: Customer Experience
JOB TYPE: Temp to Hire
LOCATION: Cranbury, NJ
COMPENSATION: $20/hr
REMOTE / ONSITE: Hybrid
POSTED: Jun 22, 2022

Our client in the Pharma/Chemical Industry is looking for a Customer Service Representative to join their team!

Salary/Hourly Rate:

$20/hr

Position Overview:

The Customer Service Representative will serve as the face to the customers for both internal and external customers. The Customer Service Representative will focus on order management through the life cycle of the customer order from the order receipt and entry to the product delivery and invoicing.

Responsibilities of the Customer Service Representative:

  • Serve as the primary contact for key customers, focusing on order management through the entire order
  • Receive, enter, track and manage customer orders Interact with sales executives, providing outstanding customer experience
  • Ensure inventory is appropriately committed to orders

Qualifications for the Customer Service Representative:

  • Must have 1 to 2 years experience in Customer Service
  • Must have strong analytical skills
  • Ability to project professional presence with external and internal customers
  • Proficient computer skills (MS Office, interface applications)
  • Knowledge of ERP system
  • Strong work ethic, a passion for learning, and strong personal integrity
  • Bilingual in Spanish or Portuguese is a PLUS

Education Requirements:

  • Bachelor’s degree is required

Benefits:

  • Medical, Dental, and Vision
  • 401k match
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111165