Customer Service Representative

Our client, a popular ecommerce company, is seeking a charismatic and organized Customer Service Representative! The company is well-known and amicable believes in utmost care for its employees and customers. The Customer Service Representative will be a crucial member of the team and help deliver the company’s values and ideals.

Salary/Hourly Rate:

$20/hr – $23/hr

Position Overview:

The Customer Service Representative is responsible for delivering the quality service that the company is known for and will be trained thoroughly. The Customer Service Representative should be motivated, detail-oriented, likable, and eager to join a team of well-rounded individuals.

Responsibilities of the Customer Service Representative:

• Maintain a professional and friendly relationship with customers
• Communicate and help through email, chat, and phone calls
• Respond to customers in a timely manner and balance multiple responsibilities at once

Qualifications of the Customer Service Representative:

• Strong communication skills (verbal and written)
• Can maintain composure in a fast-paced environment
• Foster genuine relationships with customers and teammates
• 1 – 2 years of experience in customer service preferred
• Quick-thinker who gains a deep understanding of the client’s products
• Excel in a fast-paced and collaborative environment where teams work together to solve problems
• Enjoys helping others

Education Requirements:

• Bachelor’s degree preferred

Benefits:

• Atrium Care Package available, upon eligibility