Customer Service Representative

JOB FUNCTION: Customer Experience
JOB TYPE: Temp
LOCATION: New York, NY
COMPENSATION: $20/hr - $23/hr
REMOTE / ONSITE: Remote
POSTED: Jul 18, 2022

Our client, a popular ECommerce company, is seeking a charismatic and organized Customer Service Representative! The company is well-known and amicable and they believe in utmost care for their employees and customers. The Customer Service Representative will be a crucial member of the team and help deliver the company’s values and ideals.

Salary/Hourly Rate:

$20/hr – $23/hr

Position Overview:

The Customer Service Representative is responsible for delivering the quality service that the company is known for and will be trained thoroughly. The Customer Service Representative should be motivated, detail-oriented, likable, and eager to join a team of well-rounded individuals. The role is remote but the office is located in NYC and our client is seeking NY residents.

Responsibilities of the Customer Service Representative:

  • Maintaining a professional and friendly relationship with customers
  • Communicating and helping through email, chat, and phone calls
  • Responding to customers in a timely manner and balancing multiple responsibilities at once

Qualifications of the Customer Service Representative:

  • Strong communication skills (verbal, written)
  • Excel in a fast-paced and collaborative environment where teams work together to solve problems
  • Quick-thinker who gains a deep understanding of our client’s products
  • Foster genuine relationships with customers and teammates
  • Have 1 – 2 years of experience in customer service preferred
  • Enjoys helping others

Education Requirements:

  • Bachelor’s degree is preferred

Benefits:

  • Atrium Care Package available, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111954