Customer Service Representative

JOB FUNCTION: Customer Experience
JOB TYPE: Temp to Hire
LOCATION: East Windsor, NJ
COMPENSATION: $20/hr
REMOTE / ONSITE: Onsite
POSTED: Jul 27, 2022

Our client, a leader in the manufacturing industry, is looking to bring on a Customer Service Representative to the growing team.

Salary/Hourly Rate:

$20hr

Position Overview:

As the Customer Service Representative, you will be responsible for obtaining and understanding EDI requirements, as well as providing excellent customer service to clients. The Customer Service Representative will also be responsible for processing orders and returns, and frequently providing advice and technical assistance.

Responsibilities of the Customer Service Representative:

  • Obtain customer information via phone and email
  • Prepare invoices, shipping documents, and contracts
  • Verify customer and order information for correctness and check it against previously obtained information as necessary
  • Enter purchase orders using SAP

Qualifications of the Customer Service Representative:

  • 1 – 2 years of Customer Service experience required
  • Prior experience with SAP and Microsoft Office is preferred
  • Excellent written and verbal communication skills
  • Must be detail-oriented, well organized, and work independently
  • Working knowledge of EDI is a plus

Education Requirements:

  • Associate’s degree is a plus

Benefits:

  • Atrium Care Package available, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 112212