Customer Service Representative

JOB FUNCTION: Customer Experience
JOB TYPE: Temp to Hire
LOCATION: Langhorne, PA
COMPENSATION: $40k
REMOTE / ONSITE: Onsite
POSTED: Jan 11, 2023

Our client, a growing property management company, is seeking a Customer Service Representative to join their team! The Customer Service Representative will work onsite Monday – Friday from 8:30 AM to 5:30 PM. Industry experience is NOT required.

Salary/Hourly Rate:

$16/hr ($40k)

Position Overview:

The Customer Service Representative will be responsible for managing professional relationships and building rapport with all clients and vendors. This role requires using Excel to manage client information so the ideal candidate must have previous experience working with Excel.

Responsibilities of the Customer Service Representative:

  • Manage vendor and client inquiries via phone and email
  • Manage timeline, efficiency, and completion of work orders via Excel spreadsheets
  • Assess performance of vendors by tracking status updates and proactive maintenance
  • Other duties as assigned

Qualifications for the Customer Service Representative:

  • Proficiency in Microsoft Office, specifically Excel
  • Minimum 1 year of Customer Service experience
  • Exceptional written and verbal communication skills
  • Flexible and willingness to learn
  • Bilingual is a plus

Education Requirements:

  • High school diploma is required

Benefits:

  • Atrium Care Package available, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 117566