Customer Service Representative

JOB FUNCTION: Customer Experience
JOB TYPE: Temp to Hire
LOCATION: Westfield, NJ
COMPENSATION: $20/hr - $22/hr
REMOTE / ONSITE: Onsite
POSTED: Mar 21, 2024

Our client is looking for an organized and personable Customer Service Representative to join their team!

Salary/Hourly Rate:

$20 – $22/hr

Position Overview:

The Customer Service Representative will be self-motivated, provide excellent customer service to their clients and work in the billing department. The Customer Service Representative must be comfortable speaking on the phone, interacting with customers and clients, solving customer concerns while doing billing simultaneously.

Responsibilities of the Customer Service Representative:

  • Answer high-volume of phone calls
  • Processing orders in CRM
  • Send out work orders
  • Respond to emails
  • Process invoices
  • Speak to clients and customers in a friendly manner
  • Provide as needed administrative support, such as filing, copying, and organizing

Qualifications of the Customer Service Representative:

  • Comfortable with MS Office, especially Excel
  • Prior experience in a customer service, reception or administrative role
  • Experience with SAP or Sales force
  • Enthusiastic, detail-orientated, and comfortable working independently

Education Requirements:

  • High School diploma or GED is required
  • Bachelor’s degree is preferred

Benefits:

  • Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 139242