CUSTOMER SERVICE REPRESENTATIVE

JOB FUNCTION: Customer Experience
JOB TYPE: Temp
LOCATION: Jersey City, NJ

COMPENSATION: $13/hr - $15/hr
MINIMUM EDUCATION: High School Diploma/GED
POSTED: May 23, 2019

Our client is looking for a Customer Service Representative who is excited about joining their team and providing excellent service. They are looking for someone passionate about customer service and assisting those who need help.

Salary/Hourly Rate:  $13-$15/hr DOE

Position Overview:  The Customer Service/ Call Center Representative will be responsible for managing day to day customer service. They will assist customers with any issues via phone and email. Our client is looking for someone who has a flexible schedule, willing to learn, a team player, and has strong problem-solving skills.

Responsibilities of the Customer Service Representative:

  • Handle high volume of incoming calls and emails
  • Greet customers in a friendly and welcoming manner
  • Interact with a high volume of customers daily to address concerns, process orders, answer questions, and help with any overall needs
  • Work with urgency to ensure incoming inquiries are efficiently managed
  • Maintain knowledge of services and products

Qualifications for the Customer Service Representative:

  • 1+ years of previous customer service experience
  • Call Center experience preferred
  • Excellent written and oral communication skills
  • Detail oriented
  • Positive, bubbly, and friendly personality
  • Ability to read, analyze, and interpret instructions
  • Experience working with Microsoft Suites

Education Requirements:

  • High School Diploma

Benefits:  Eligible for Atrium Care Package

POSITION ID: 74442

All form fields are required.