CUSTOMER SERVICE REPRESENTATIVE

JOB FUNCTION: Customer Experience
JOB TYPE: Temp to Hire
LOCATION: East Windsor, NJ

COMPENSATION: $12/hr - $16/hr
MINIMUM EDUCATION: High School Diploma/GED
POSTED: Nov 7, 2019

Our client, a leader in the Transportation and Logistics industry, is seeking a Customer Service Representative to join their growing team!

Hourly Rate:
 $12/hr on the temporary side, $16/hr once permanent

Position Overview:
 This position is M-F, 8:00AM – 4:30PM

Responsibilities:
 

  • The Customer Service Representative will answer all customer inquiries
  • The Customer Service Representative will make follow-up calls to customers and clients as needed
  • Process all customer orders
  • Coordinate all shipping requests
  • The Customer Service Representative will handle all customer returns
  • Will enter all customer information into the system and keep record for future reference

Qualifications: 

  • Ability to build rapport with all customers and clients
  • Proficient in Microsoft Office Suite 
  • CRM experience preferred
  • Must possess excellent verbal and written communication skills
  • Minimum 1 year of customer service experience required

Education Requirements: High School Diploma or equivalent required

Benefits:
 Eligible for Atrium Care Package

POSITION ID: 81716

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