D365 CRM Administrator

JOB FUNCTION: Information Technology
JOB TYPE: Direct Hire
LOCATION: Gaithersburg, MD
COMPENSATION: $110k - $120k
POSTED: Oct 31, 2023

Our client, a well-established and growing food and beverage company, is looking to add a D365 CRM Administrator to their team.

Salary/Hourly Rate:

$110k – $120k plus Bonus

Position Overview:

This D365 CRM Administrator will work as part of a small team and be responsible for supporting, managing customizations, and optimizing their CRM in Microsoft Dynamics 365. Additionally, you will manage and coordinate various initiatives that enhance their business processes within the CRM.

Responsibilities of the D365 CRM Administrator:

  • Oversee and manage the customizations/configurations within D365 to meet the specific needs of the organization, including workflows, entities, fields, forms, and views.
  • Drive solutions for data integration, migration, and synchronization with other business applications.
  • Ensure data accuracy, integrity, and consistency within the CRM system.
  • Collaborate with stakeholders to define project scopes, objectives, and deliverables.
  • Provide training to end users on Dynamics 365 CRM functionality, best practices, and efficient data management techniques.
  • Monitor system performance for Dynamics 365 CRM, diagnose issues, and implement necessary fixes or optimizations.

Qualifications for the D365 CRM Administrator:

  • 2 – 4 years of prior experience working within Dynamics 365 in a similar role such as a Dynamics 365 CRM Specialist, CRM Administrator, or a similar role.
  • Proficiency in CRM data management, including data import, export, and manipulation.
  • Excellent communication and interpersonal skills to collaborate effectively with stakeholders and end users.
  • Strong project management skills with experience overseeing initiatives and coordinating cross-functional teams.

Education Requirements:

  • Bachelor’s degree in a related field is preferred.


  • Client-provided benefits available, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
Position ID: 132666