French Bilingual Customer Service Ambassador

JOB FUNCTION: Customer Experience
JOB TYPE: Direct Hire
LOCATION: Bridgewater, NJ
COMPENSATION: $45k - $50k
REMOTE / ONSITE: Hybrid
POSTED: Jul 18, 2022

Our client is a growing luxury company currently seeking a French Bilingual Customer Service Ambassador to join their team.

Salary/Hourly Rate:

$45k – $50k (plus bonus!)

Position Overview:

Our client is looking for a French Bilingual Customer Service Ambassador to join their team! They will be assisting customers and helping manage their accounts while providing them with ‘white-glove service!’

Responsibilities of the French Bilingual Customer Service Ambassador:

  • Manage various stages of customer orders
  • Communicate with customers via chat, email, fax, and phones
  • Enter order information into the system
  • Identify and escalate customer concerns and issues

Qualifications of the French Bilingual Customer Service Ambassador:

  • 1 – 2 years in a customer call center, preferably B2B
  • Experience with Microsoft Office Suite, SAP, and CRM tools
  • Strong communication skills, both written and verbal
  • Detail-oriented and a problem solver
  • Experience in luxury retail is a plus

Education Requirements:

  • Associate’s degree or higher

Benefits:

  • Medical
  • Dental
  • Vision
  • PTO
  • 401k and more
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111919