Guest Services Representative

Our well- known museum client is seeking a Guest Services Representative. The ideal candidate must be professional and reliable while working with this prominent museum in Manhattan.

Salary/Hourly Rate:

$17/hr

Position Overview:

The Guest Services Representative must be open to working onsite, part time and will require one weekend day. The Guest Services Representative must be reliable, hard working and a team player. A successful candidate will be an open communicator and thrive in a busy, fast paced environment.

Responsibilities of the Guest Services Representative:

• Greet members and visitors and check for timed entry reservations upon their arrival
• Process vouchers, passes and all member transactions
• Updated member contact information
• Adjust school and tour group orders and enter or update reservations
• Provide general information on all special exhibitions and attractions
• Scan tickets and sell upgrade tickets at the entrance of all special exhibitions
• Maintain the operation of the Museum’s coatrooms which includes hanging of coats, hats, storing small bags and operating the point-of-sale

Qualifications for the Guest Services Representative:

• COVID 19 vaccination certificate is required
• Prior cash handling experience
• Previous experience working in high volume environments
• Previous work in customer focused and service-related industries
• Must be reliable, a team player, and demonstrate the ability to thrive in a dynamic and busy work environment
• Must agree to follow and promote all health and safety procedures as detailed by the Museum

Education Requirements:

• High School diploma or GED is required

Benefits:

• Atrium Care package available, upon eligibility