Logistics Coordinator

Our client has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. They focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available, whilst delivering flexible, tailored, cost effective solutions to all clients. They are seeking a Logistics Coordinator to join their growing team!

Salary/Hourly Rate:

$60,000 annually.

Position Overview:

The Logistics Coordinator will deliver the highest quality service in the industry by managing our operational tasks and complying with relevant industry regulations, customer requirements, and company targets. A successful Logistics Coordinator will ensure the highest levels of customer service, accuracy, quality, and satisfaction for our clients. Our team is looking for an ambitious, dedicated and service-driven individual to independently manage our key accounts with their keen and proactive service ability in off-hours. Someone desiring the opportunity use their strong communication skills, both written and spoken, along with a dedicated desire to succeed long term in an international organization will be an excellent fit for our dedicated team.

Responsibilities of the Logistics Coordinator:

• Build positive working relationships with internal stakeholders and work pro-actively with other teams in all global locations to deliver excellent customer service

• Coordinate completion of all active shipment and packaging placement monitoring tasks at identified key milestones

• Proactively monitor real time shipment data and status alerts

• Escalate and redirect shipments where required in order to maintain required delivery schedules

• Provide notification to clients in real time on milestone updates and to alert of any issues

• Ensure ongoing issues, actions and escalations are effectively handed over to the following shift

• Work closely with third party offices and suppliers to arrange and coordinate shipment solutions

• Ensure that companies service remains accessible and easy to use by the client and other stakeholders
  

Qualifications of the Logistics Coordinator:

• Experience managing client & supplier relationships, creating positive working relationships and a high level of trust

• Intermediate Microsoft Office skills

• Logistics or freight forwarding experience, preferably in cold chain, time-sensitive, or pharmaceutical setting is a plus, but not required

• Highly customer-oriented & people-centric and enjoys problem solving for others

• Excellent verbal and written communication skills – both written and spoken

• Highly adaptable, with a “can do” attitude – proactive and positive in the face of change

• Adept multi-tasking ability enjoying running with multitude of responsibilities in a rapidly changing space

• Confident to make decisions with minimal supervision

Education Requirements:

• Science, pharma or health sciences background or education is a plus, but not required

• Completion of an advanced level of study in a recognized business or science program
  

Benefits:

• Annual company bonus

• Immediate health, vision, and dental insurance

• Employee Assistance Program

• 401K with generous match

• PTO