Luxury Client Advisors

JOB FUNCTION: Retail
JOB TYPE: Direct Hire
LOCATION: Palo Alto, CA
COMPENSATION: $25/hr
REMOTE / ONSITE: Onsite
POSTED: Jul 19, 2022

Our client is an Italian Men’s and Women’s Luxury Brand with retail stores all over the world. They are seeking experienced Luxury Client Advisors for their new store opening in Palo Alto, CA. Candidates must have prior luxury experience.

Salary/Hourly Rate:

$25/hr +3% commission on personal sales

Position Overview:

Are responsible for delivering a memorable experience to all guests and perspective customers. The Luxury Client Advisors role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Luxury Client Advisors are responsible for being ambassadors of the brand and driving sales efforts through clienteling and wardrobing. BOOK OF BUSINESS PREFERRED.

Responsibilities of the Luxury Client Advisors:

  • Provide industry leading customer service building guest loyalty through in-store experience.
  • Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.
  • Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.
  • Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
  • Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned.
  • Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.

Qualifications for the Luxury Client Advisors:

  • Strong affinity for Luxury Italian brands and philosophy
  • 1 to 3 years of experience working in an elevated retail or hospitality environment
  • Exceptional customer service and networking skills, with the ability to network and develop clients
  • Strong verbal and written communication skills
  • Proficient with POS systems and Microsoft Office Suite; Outlook and Excel
  • Ability to stand for multiple hours and lift up to 40 pounds without assistance
  • Able to work a varied schedule each week including nights and weekends
  • Completed Vaccination regimen against COVID-19; those who may require a Religious and/or Medical exception/s will be made where appropriate to ensure compliance with Federal and State guidelines

Education Requirements:

  • High School diploma or GED is required

Benefits:

  • Upon request
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111975