Operations Associate

JOB TYPE: Direct Hire
COMPENSATION: $25/hr - $28/hr
POSTED: Jul 28, 2022

Our client is currently seeking an Operations Associate to join their team. The Operations Associate will work for an Italian luxury clothing brand with store locations all over the world specializing in men’s and women’s apparel and accessories since 1978.

Salary/Hourly Rate:

$25/hr – $28/hr

Position Overview:

As the Operations Associate, you will contribute to the financial success of the business by ensuring accurate inventories, impeccably maintained visuals, and organized stock rooms. The Operations Associates support Client Advisors on the sales floor with providing timely service to customers.

Responsibilities of the Operations Associate:

  • Provide industry-leading customer service building guest loyalty through in-store experience by supporting the Sales team by quickly locating and retrieving additional sizes, colors, and options.
  • Assist with customer service issues by finding resolutions for customers and use best-in-class customer service.
  • Demonstrate product knowledge to support store sales, reduce inventory discrepancies, ensure transfer/shipping accuracy, maintain physical product integrity.
  • Open and close the store, handle cash, inventory, and other tasks as assigned.
  • Demonstrate flexibility and adaptability when workload or tasks are changed as necessitated by business.
  • Execute visual merchandising directives.
  • Analyze inventory levels and trends with store leadership an assist with reporting and communicating product needs to corporate partners.
  • Conduct scheduled and, as needed, cycle counts to identify and decrease shrink and improve inventory accuracy.
  • Help with the inventory process including leading and conducting physical inventory.
  • Build effective working relationships with colleagues in the other stores and corporate partners.

Qualifications of the Operations Associate:

  • 1 – 3 years of experience working in a luxury retail or hospitality environment.
  • Strong customer service and networking skills with the ability to network and develop clients.
  • Strong verbal and written communication skills.
  • Demonstrate flexibility and adaptability when workload or tasks are changed as necessitated by business.
  • Proficient with POS systems and Microsoft Office Suite, specifically Outlook and Excel.
  • Ability to stand for multiple hours and lift up to 40 pounds without assistance.
  • Able to work a varied schedule each week including nights and weekends.
  • Fully vaccinated.

Education Requirements:

  • High school diploma is required.


  • Provided upon eligibility.
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 112287