OPERATIONS COORDINATOR

JOB FUNCTION: Administrative Support
JOB TYPE: Temp
LOCATION: New York, NY

COMPENSATION: $18/hr - $20/hr
MINIMUM EDUCATION: Bachelor's Degree
POSTED: Jun 11, 2019

Our client is a lifestyle brand in the health and fitness industry, looking to hire an Operations Coordinator

Salary/Hourly Rate: $18-20/hr and $45K – $55K if it converts to perm

Position Overview: The Operations Coordinator is responsible for managing the order process from start to finish. The Operations Coordinator will start out as freelance for roughly 3 months. There is a strong potential to convert to a permanent position, although not guaranteed. The Operations Coordinator will work closely with Finance, Production and Sales Teams to support business plans and meet targets. This role involves a mix between customer service and order operations.

Responsibilities of the Operations Coordinator:

  • Order fulfilling, including order entry, administration, shipping and delivery of goods, in a timely manner
  • Working closely with the Sales Account Executive, manage customers’ order book for one of several assigned forecast channels and ensure on time and in full processing and shipping of all orders
  • Coordinate with the Planning team on material availability and timely shipments
  • Assist the credit department on invoicing/past due issues
  • Assist the Director of Operations in meeting SLAs and Operational Targets
  • Provide customer service support to sales account executives or outside customers when need be
  • Liaise with outside vendors when need be
  • Provide backup support to team members
  • Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to daily processes

Qualifications for the Operations Coordinator:

  • Knowledgeable in the areas of order management and customer service
  • Excellent written and verbal communication/organizational skills
  • Excellent time management skills
  • Must be a team player
  • Intermediate in Microsoft Office: Work, Excel (relating to reporting) and PowerPoint
  • Experience with any order management software

Education Requirements:

  • BA/BS

Benefits: Eligible for Atrium Care Package

POSITION ID: 73007

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