Operations Specialist

JOB FUNCTION: Administrative Support
LOCATION: Little Falls, NJ
POSTED: Sep 21, 2022

Our client is a leading News Media company based out of New York. Our client is looking to hire an Operations Specialist to assist with Administrative duties.

Salary/Hourly Rate:


Position Overview:

The Operations Specialist will be responsible for being the point of contact for any account issues. This Operations Specialist position would deal with client inquiries and assist with technical support to troubleshoot issues.

Responsibilities of the Operations Specialist:

  • Manage CRM Database by inputting, sorting, and organizing client data
  • Act as technical support relating to account issues with subscriptions
  • Assist in payments and billing issues in regards to the paper
  • Clerical tasks – taking calls, data entry, preparing correspondence
  • Process subscriptions to online paper and resolve customer concerns

Qualifications for the Operations Specialist:

  • The ideal candidate will be a natural problem-solver and have interest in the New Media industry
  • Ability to use CRM Software (Salesforce)
  • At least one year of relevant working experience in an administrative type role
  • Ability to type 50 WPM

Education Requirements:

  • Bachelor’s degree in relevant field – Communications or Business Administration


  • Client provided benefits, upon eligibility
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 114198