PART-TIME CUSTOMER SERVICE REPRESENTATIVE

JOB FUNCTION: Customer Experience
JOB TYPE: Direct Hire
LOCATION: Hamilton, NJ

COMPENSATION: $20/hr
MINIMUM EDUCATION: High School Diploma/GED
POSTED: Jul 21, 2021

Our client, a leader in the manufacturing industry is looking to bring on a Part-Time Customer Service Representative to the growing team. The hours are flexible between Monday though Friday. MUST WORK 20 hours per week.

Salary/Hourly Rate:

$20/hr

Position Overview:

The Customer Service Representative will be the main point of contact for customers via email and phone.

Responsibilities of the Customer Service Representative:

  • Answering incoming questions from customers via phone and email
  • Assisting customers through supplier channels
  • Develop strong command of the company customer service policies and be well trained in product knowledge
  • Use the ERP system

Qualifications for the Customer Service Representative:

  • Must be bilingual in Spanish
  • 2 to 4 years experience within Customer Service, manufacturing experience is preferred
  • Excellent communication skills are required
  • Must be comfortable using a computer and CRM system in a fast-paced environment
  • Experience in using CRM is a plus

Education Requirements:

  • High School diploma/GED certification is required

Benefits:

  • Atrium Care package available, upon eligibility
POSITION ID: 98958

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