Patient Service Representative

JOB FUNCTION: Healthcare
JOB TYPE: Direct Hire
LOCATION: Bridgewater, NJ
POSTED: Jun 23, 2022

Our client is seeking a Patient Service Representative to join their fast-paced office.

Salary/Hourly Rate:


Position Overview:

Our client is seeking a patient service representative that can work well under pressure and takes initiative to problem-solve with little supervision. The Patient Service Representative should have a welcoming demeanor and will support the Office Manager.

Responsibilities of the Patient Service Representative:

  • Greeting incoming patients and visitors
  • Assisting the Manager in maintaining the medical inventory and placing orders for new materials as needed
  • Entering patient data into PMS and EMR systems
  • Filing medical charts
  • Maintaining a clean and organized reception area
  • Compliance with all practice procedures and protocols
  • Patient intake and check-out procedures
  • Scheduling patient visits and tests
  • Collecting co-pays and balances
  • General understanding of billing and insurance processes
  • Requesting prior authorizations
  • Interfacing with commercial and federal/state payers to verify patient coverage

Qualifications of the Patient Service Representative:

  • Must be able to work in a fast-paced environment
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office
  • Previous medical experience is required
  • Commute to other local offices is required
  • 1 – 3 years’ experience in a medical office setting is preferred

Education Requirements:

  • High school diploma or equivalent
  • Bachelor’s degree is preferred


  • Medical
  • Dental
  • Vision
  • 401k
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111154