Product Performance Specialist

JOB FUNCTION: Scientific
JOB TYPE: Temp to Hire
LOCATION: Westfield, NJ
POSTED: Jul 29, 2022

Our client is an international cosmetics company currently seeking a Product Performance Specialist to join their team.

Salary/Hourly Rate:

Depending on experience

Position Overview:

Our client is seeking an onsite Product Performance Specialist to join the company in its Consumer Science division in Westfield, NJ. This is a unique opportunity for an individual to join a collaborative team that is focused on ensuring customer satisfaction through both qualitative and quantitative research. The successful candidate for this Product Performance Specialist position will be someone who is a self starter, task oriented, and effective communicator with both internal and external teams.

Responsibilities of the Product Performance Specialist:

  • Responsible for managing and tracking studies. This involves designing and carrying out the consumer studies in addition to managing logistics and administrative tasks such as purchase orders
  • Design and review study screeners, questionnaires, and discussion guides
  • Responsible for briefing all partners internally and externally on trial updates regularly
  • Act as the main point of contact for external vendors
  • Initiate, develop, execute and analyze qualitative and quantitative consumer studies and make actionable recommendations that impact product development for future launches and meet business strategies
  • Collaborate with Sensory, Instrumental and Lab teams to help integrate the output of these sciences into the consumer learnings. This involves working with consumers, sensory/consumer scientists, and formulators
  • Translate consumer insights into actionable recommendations to drive exceptional consumer satisfaction
  • Compile, analyze, and present findings to stakeholders

Qualifications of the Product Performance Specialist:

  • Should have relevant experience in consumer research, clinical research, or consumer insights
  • Prior experience working with sensory or consumer panels
  • Proven ability to manage multiple projects in a fast-paced environment under short deadlines
  • Interest, passion, and/or prior experience with cosmetic goods such as skincare, makeup, and hair products is highly desired
  • Proficient in Word, Excel, PowerPoint, data entry and statistical software programs

Education Requirements:

  • Bachelor’s or Masters degree in Market Research, Psychology, Sensory Science, Integrated Innovation, Cosmetic Science, or a related field


  • Medical
  • Dental
  • Vision
  • 401k
  • PTO
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 112321