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PROJECT ASSISTANT IN STRATEGY

JOB FUNCTION: Administrative Support
JOB TYPE: Temp
LOCATION: New York, NY

COMPENSATION: $18/hr - $21/hr
MINIMUM EDUCATION: Bachelor's Degree
POSTED: Nov 18, 2019

Our client is a rapidly growing tech start up that is currently in search of a Project Assistant in Strategy!

Salary/Hourly Rate $18-21/hr

Position Overview:  The Project Assistant in Strategy will be a team player who can effectively and efficiently tackle projects and provide outstanding customer service to all customers.

Responsibilities of the Project Assistant in Strategy:

  • Work with customers to kick-off their home repair projects
  • Execute projects that come in by calling contractors and arranging for them to complete home repair project
  • Record the status and manage the projects on an ongoing basis

Qualifications for the Project Assistant in Strategy:

  • Entry Level Customer Service or Retail experience
  • Superior verbal communication skills – will be calling different members of our network to invite them to join a program as well as working with customers to coordinate their needs
  • Sales skills: We need someone who can call up contractors with whom we have no relationship and arrange for them to fulfill outstanding jobs. This will require someone who can think on their feet and understand why the contractors might be unwilling to complete the job
  • Service skills: This person will be the sole point of contact for customers who are expecting high level service given that home repair projects are costly and stressful – they should be able to empathize with the customers and make them feel taken care of and build trust in our program
  • Self-Disciplined: This role will receive training and then have a fair amount of autonomy throughout the day to complete their tasks – we need someone who can stay focused and on-task even with little oversight
  • Attention to Detail: We will provide directions on how to complete the tasks, but they will be responsible for tracking the details of each project that come in through them and it will be vital to be organized
  • Adaptable to Change: As a startup, we make decisions and changes rather quickly. This means their tasks or focus for the day or week may change with little notice. We need someone who does not get flustered by change and is open to expanding the types of tasks or responsibilities they have

Education Requirements:

  • Bachelor’s Degree preferred, not required with relevant experience
POSITION ID: 82078

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