Senior CRM Manager

JOB TYPE: Direct Hire
LOCATION: Los Angeles , CA
POSTED: May 26, 2023

Our client, a well-known global fashion brand is looking to hire a Senior CRM Manager to join their growing team!

Salary/Hourly Rate:

$120,000+, based on experience

Position Overview:

The Senior CRM Manager will be responsible for CRM growth in North America with a key focus in loyalty, retention and customer journeys. This Senior CRM Manager role will work closely with the Global VP of Marketing on growth plans.

Responsibilities of the Senior CRM Manager:

  • Strategy, planning and execution of multi-channel CRM marketing initiatives and strengthening loyalty member relationships with the brand
  • Develop marketing campaigns to drive incremental sales, positive ROI and increased customer lifetime value
  • Outline the scope, size, cost, and goal of each campaign, using test groups to measure success
  • Work with a multitude of cross-functional teams including Retail Marketing, E-Commerce, Merchandising, Customer Care and Finance

Qualifications for the Senior CRM Manager:

  • Have global retail experience and be open to international travel (will go to Europe in first 30 days for training)
  • Proactive and strategic mindset with strong attention to detail
  • Must be strong in data collection & data analysis interpretation

Education Requirements:

  • Bachelor’s degree is required


  • Medical, Dental, and Vision
  • 401k match
  • Employee discounts, and more
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
Position ID: 124057