JOB FUNCTION: Information Technology
JOB TYPE: Direct Hire

COMPENSATION: $90k - $110k
MINIMUM EDUCATION: Bachelor's Degree
POSTED: Nov 24, 2021

Our client is a fast growing global software solutions company based in NYC. They are currently seeking to hire a Software Development Support Engineer to join their team.

Salary/Hourly Rate:

$90,000 – $110,000

Position Overview:

This SaaS Platform Development Support Engineer will provide support and hands-on coding development assistance within their SaaS based software platform for their clients. This Engineer will provide excellent support to customers to ensure the platform is customized to their client’s needs.

Responsibilities of the Software Development Support Engineer:

  • Act as the technical point of contact to the customer for coding/technical issues
  • Work with the Development team to resolve issues within the platform
  • Provide support to both customers and the development team to ensure success
  • Assist with online webinars, demos, and trainings to educate developers on the features of the software platform

Qualifications for the Software Development Support Engineer:

  • 3-5 years of working in a software support role
  • Experience with building apps with modern full stack technologies (React, Node, Javascript, HTML, CSS)
  • Excellent Verbal and written communications skills
  • Development experience at a SaaS company a big plus

Education Requirements:

  • Bachelor’s degree in computer science, economics, or other relevant fields


  • Atrium Care package available, upon eligibility

As a woman owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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