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TECHNICAL SUPPORT REPRESENTATIVE

JOB FUNCTION: Human Resources
JOB TYPE: Temp to Hire
LOCATION: Harrisburg, PA

COMPENSATION: $40k
MINIMUM EDUCATION: High School Diploma/GED
POSTED: Dec 2, 2019

Our client is a growing organization focused on helping students gain access to higher education. They are looking for a Technical Support Representative to join their company.

Salary/Hourly Rate:
 
$40,000

Position Overview:
The Technical Support Representative will be responsible for providing technical support to employees and customers by incoming calls, email, and chat support.

Responsibilities of the Technical Support Representative:

  • Solve technical support issues at a Tier 1 level for users of the mainframe includes hardware/software, email, internet, VPN and LAN access

Qualifications for the Technical Support Representative:

  • 1 year of technical support experience, ideally in a call center environment

Education Requirements:

  • High School Diploma

Benefits: Eligible for Atrium Care Package

POSITION ID: 82609

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