Technical Support Specialist

JOB FUNCTION: Information Technology
JOB TYPE: Direct Hire
LOCATION: Bensalem, PA
COMPENSATION: $65k
REMOTE / ONSITE: Onsite
POSTED: Jun 21, 2022

Our client, a growing leader in their industry is seeking a Technical Support Specialist to join their team!

Salary/Hourly Rate:

$65,000 + Bonus

Position Overview:

The Technical Support Specialist will provide in-person IT support for all staff. The Technical Support Specialist will be responsible for onboarding, offboarding, imaging and everything in between. Our client promotes growth within the company as they are growing rapidly.

Responsibilities of the Technical Support Specialist:

  • Timely Level 2 and 3 Help Desk service for field and on site technicians and staff
  • Backup support for the technology infrastructure of the company
  • Inventory management of equipment and assets
  • Installation, maintenance and support of productivity applications
  • Network support and troubleshooting
  • IT Hotline support services
  • Possible travel to remote locations for IT support purposes

Qualifications for the Technical Support Specialist:

  • 2 to 3 years of IT Support experience in a corporate environment
  • Strong time management, project management and interpersonal skills
  • Experience with the standard suite of Microsoft Office software

Education Requirements:

  • Bachelor’s degree in an IT related field is required

Benefits:

  • Medical plan, including Prescription Drugs, Mental Health/Substance Abuse
  • Dental plan
  • Vision plan
  • Insurance (Basic Life, Accidental Death and Dismemberment (AD&D)
  • Flexible Spending Accounts (FSAs)
  • Long Term Disability
  • Employee Assistance Program (EAP)
  • 401k match
As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Position ID: 111082