Warranty Admin

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a large and well-known Construction Company. They have an amazing work culture and can offer growth opportunities. They are seeking a Warranty Admin to join their team!

Salary/Hourly Rate:

$20/hr

Position Overview:

The ideal Warranty Admin candidate will be experienced in high volume data entry and be very detail-oriented. The Warranty Admin will ideally have a background in warranties or be familiar with the process and be able to work in a fast-paced environment.

Responsibilities of the Warranty Admin:

• Process warranty claims and inquiries promptly and accurately
• Maintain comprehensive records of warranty transactions
• Collaborate with the technical support team to troubleshoot issues
• Communicate effectively with customers to provide updates and resolutions
• Ensure compliance with company policies and warranty regulations
• Identify opportunities to improve the warranty process and customer satisfaction

Qualifications for the Warranty Admin:

• Strong organizational and time-management skills
• Proficiency in standard office software (e.g., MS Office, email, databases)
• Excellent written and verbal communication skills
• Attention to detail and ability to work independently
• Basic understanding of customer service principles
• Prior experience in a customer service or administrative role
• Knowledge of warranty policies and procedures
• Ability to handle multiple tasks simultaneously
• A proactive, customer-centric approach

Education Requirements:

• High School diploma or GED is required
• Bachelor’s degree is preferred

Benefits:

• Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)