Accounts Receivable / Credit Collections Specialist

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a well-established corporate team located in Miami. They are looking for a Accounts Receivable / Credit Collections Specialist, an interim support to their team. They value strong customer service and accuracy in collections and account reconciliation processes, supporting diverse customers across various territories.

Salary/Hourly Rate:

$18/hr – $23/hr

Position Overview:

The candidate for Accounts Receivable / Credit Collections Specialist must be experienced. This temporary role involves managing collections and account updates in SAP, reaching out to customers to collect outstanding payments, helping during a busy time of year, and working closely with the credit team. The ideal candidate must have strong customer service skills, ERP experience, and the ability to manage a dynamic workload.

Responsibilities of the Accounts Receivable / Credit Collections Specialist:

• Monitor and review customer orders on hold daily, releasing them within authority limits after obtaining necessary approvals and ensuring all documentation complies with internal controls.
• Perform daily collection efforts for past due and upcoming payments in assigned territories, ensuring payments reference the correct invoice within 48 hours, and proactively prevent bad debt losses.
• Resolve customer chargebacks and deductions within 30 days or by the next closing cycle, process credit card payments, and provide receipts to the credit administrator.
• Prepare and send customer statements and requested information promptly, record all collection activities in SAP, maintain customer records, and make account offsets or adjustments prior to month-end closing.
• Review and analyze the aging report regularly to identify overdue invoices and prioritize collection efforts.
• Ensure timely collection of funds while maintaining positive customer relationships.

Required Experience/Skills for the Accounts Receivable / Credit Collections Specialist:

• Minimum 1 – 2 years of collections experience
• Proficient with ERP systems, specifically SAP.
• Strong account reconciliation skills.
• Excellent customer service and communication skills.

Preferred Experience/Skills for the Accounts Receivable / Credit Collections Specialist:

• Bilingual skills (Spanish/English) a plus but not required.

Education Requirements:

• High school diploma or equivalent required.
• Additional coursework or certifications in accounting, finance, or related fields is a plus.

Benefits:

• Medical.
• Dental.
• Vision.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO