QA Manager – Personal Care

Our client is a mid-sized personal care company that values efficiency, teamwork, and attention to detail. Their quality team plays a key role in ensuring all products are up to the proper standards before being commercialized. They are seeking a QA Manager – Personal Care to join their team.

Salary/Hourly Rate:

$90k – $120k Annually

Position Overview:

The QA Manager – Personal Care will oversee quality systems, supplier quality, and process standardization to ensure full compliance with regulatory and internal standards. This role focuses on building strong quality frameworks, managing audits, leading continuous improvement efforts, and supervising a small QA team.

Responsibilities of the QA Manager – Personal Care:

• Lead external manufacturing and supplier quality audits, including scheduling, documentation, and corrective action follow-up.
• Provide coaching and performance evaluations to QA team members.
• Maintain and develop quality documentation, including SOPs, manuals, and standardized procedures.
• Analyze audit trends and quality data to drive process improvements.
• Administer change control processes and run mock recall/traceability exercises.
• Oversee execution and optimization of QMS software and digital quality tools for CAPAs, audits, SOPs, etc.
• Oversee consumer complaint data tracking and ensure timely resolution.
• Manage supplier qualification, quality agreements, and ongoing performance monitoring.
• Develop and deliver quality and cGMP training programs.
• Monitor, report, and improve quality KPIs and overall compliance status.

Required Experience/Skills for the QA Manager – Personal Care:

• 5+ years of experience in a quality role within cosmetics or a related industry.
• Strong Quality Assurance background.
• Strong Excel and Microsoft Office proficiency.
• Experience leading audits and managing supplier quality.
• Experience implementing or managing QMS programs and writing SOPs.
• Excellent communication and strong attention to detail.
• Supervisory experience supporting or leading technical staff.
• Ability to operate independently and work cross-functionally.
• Willingness to travel up to 30%.

Preferred Experience/Skills for the QA Manager – Personal Care:

• Familiarity with quality standards such as ISO 22716 and MoCRA.
• Prior leadership experience aligned with a QA Manager – Personal Care.

Education Requirements:

• Bachelor’s degree in Chemistry, Biochemistry, Chemical Engineering, or a related discipline is required.

Benefits:

• Medical, dental, and vision insurance.
• 401(K) match.
• PTO.
• Paid holidays.
• Maternity/paternity leave.

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EOE/M/F/D/V/SO