Client Billing Specialist

Our client is a leading litigation firm in the Northeast, known for delivering exceptional client service and fostering a collaborative, inclusive workplace. They are looking to add a Client Billing Specialist to their team. 

Salary/Hourly Rate:

$60k – $70k

Position Overview:

The Client Billing Specialist plays a key role in supporting the firm’s financial operations and maintaining strong relationships with both attorneys and clients. In this position, you will manage the full monthly proforma billing cycle, including selecting, reviewing, and editing proformas to ensure accuracy and alignment with client billing guidelines. You will finalize and submit invoices through electronic billing platforms, research and resolve billing inquiries, and proactively follow up on outstanding accounts receivable. Serving as the primary point of contact for billing matters, you will rely on strong communication skills, exceptional attention to detail, and sound judgment to deliver efficient, compliant, and client-centered billing support. This role offers a blend of collaboration, problem-solving, and independent work, contributing directly to the success of the Finance team and the firm as a whole.

Responsibilities of the Client Billing Specialist:

• Manage the full monthly proforma billing cycle, including selecting, reviewing, and editing proformas.
• Ensure all billing activity complies with client-specific guidelines and firm policies.
• Finalize, format, and submit invoices through electronic billing (e-billing) platforms.
• Serve as the primary point of contact for attorney and client billing inquiries.
• Research and resolve billing questions or discrepancies promptly and professionally.
• Monitor outstanding accounts receivable and follow up to support timely collections.
• Build and maintain strong working relationships with attorneys, clients, and finance colleagues.
• Collaborate with internal teams to support accurate, efficient, and compliant billing processes.
• Balance independent work with team-based problem-solving and daily collaboration.

Required Experience/Skills for the Client Billing Specialist:

• Billing experience: Minimum of 2 years of billing experience, preferably in a law firm environment.
• Initiative and time management: Proven ability to work independently, manage time effectively, and meet deadlines.
• Electronic billing systems: Experience with electronic invoice submission platforms.
• Understanding of client requirements: Familiarity with client billing guidelines and billing software.

Preferred Experience/Skills for the Client Billing Specialist:

• Accounts receivable experience or Bank Teller experience.
• Billing and invoicing.
• Collections experience.
• Solid communication skills.
• Knowledge of Elite 3E is preferred.

Education Requirements:

• High school diploma or equivalent is required.

Benefits:

• Medical, dental, vision.
• 401(K).
• Life Insurance.
• Health savings account.
• Flexible spending account.
• Competitive salary.
• Paid time off.
• Employee discounts.
• A hybrid work environment is also provided after an introductory period.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO