JOB TYPE: Temp
LOCATION: Bridgewater, NJ
REMOTE / ONSITE: Hybrid
POSTED: Jul 10, 2026
About Atrium:
What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.Client Overview:
Our client, a well-known luxury clothing brand, is seeking Customer Service Representatives to join their team on a 6-month contract basis. Candidates must be able to work 40+ hours per week, including a weekend day (Saturday or Sunday), and be flexible to work between 9 am and 9 pm.
Salary/Hourly Rate:
$18/hr
Position Overview:
The Customer Service Representative will manage inbound calls, emails, and live chats, escalate issues, and ensure customer loyalty and retention. Candidates must be flexible to work between 9 am and 9 pm, and a weekend day each week.
Responsibilities of the Customer Service Representatives:
- The Customer Service Representative will respond to customer inquiries, de-escalate upset customers, troubleshoot orders, and suggest remedies.
- Partner with internal teams to provide customer satisfaction.
- Update the CRM systems for all customer accounts and order information.
- Follow company SOPs and adhere to existing policies.
Required Experience/Skills for the Customer Service Representatives:
- Candidates must have at least 1+ years of customer service experience, specifically via phone and email.
- Experience working with a CRM.
- Excellent communication skills, both written and verbal.
Preferred Experience/Skills for the Customer Service Representatives:
- Experience in a retail or wholesale company preferred.
Education Requirements:
- High school diploma is required
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Job Wrapping ID: #LI-AJ3
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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
