Collections Specialist

About Atrium:

Client Overview:

Our client is a well-established professional services organization known for its collaborative culture, commitment to excellence, and long-term investment in employee growth. The company offers a supportive work environment, strong leadership, and a comprehensive benefits package. Our client is seeking a Collections Specialist to join their team.

Salary/Hourly Rate:

$55,000 – $70,000

Position Overview:

The Collections Specialist will support accounts receivable and collections operations. This role will be responsible for monitoring payments, following up on outstanding balances, managing appeals and adjustments, and collaborating with internal stakeholders to ensure timely and accurate collections. This is an excellent opportunity for a candidate who enjoys problem-solving, relationship management, and process improvement within a professional services environment.

Responsibilities of the Collections Specialist:

• Review and process daily client payments, ensuring timely and accurate posting.
• Investigate and resolve missing payments, write-offs, and appeal requests.
• Follow up on past-due invoices through phone, email, and written correspondence.
• Partner with internal teams to resolve billing discrepancies, deductions, and invoice corrections.
• Maintain accurate records and documentation related to collections activities.
• Monitor outstanding balances and proactively manage follow-up schedules.
• Respond to payment-related inquiries from internal and external stakeholders.
• Prepare reports regarding collections activity, payment status, and appeals.
• Assist with developing and updating internal procedures to improve efficiency and compliance.

Required Experience/Skills for the Collections Specialist:

• 3+ years of experience in collections, accounts receivable, billing, or related finance functions.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Outlook and Microsoft Office applications.
• Customer-service-oriented approach to collections and relationship management.
• Strong organizational and time management skills.

Preferred Experience/Skills for the Collections Specialist:

• Experience within a legal, insurance, or professional services environment.
• Familiarity with collections or receivables management software.
• Experience handling appeals, payment disputes, and billing adjustments.
• Process improvement experience within accounting or finance operations.

Education Requirements:

• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
• Equivalent professional experience will also be considered.

Benefits:

• Client-provided benefits available, upon eligibility.

Job Wrapping ID: #LI-AJ3

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO