Account Coordinator

About Atrium

Overview

We’re looking for a passionate and motivated Account Coordinator. This role requires time management, attention to detail, and the ability to work independently in a fast-paced, deadline-oriented environment. In this role, you will be expected to manage multiple HR processes with the focus on problem diagnosis, resolution and compliance. This role will also be responsible for cultivating relationships with key contacts at the client site to ensure exceptional customer service.

Responsibilities

• Develop strong, cross-functional Atrium and client relationships; maintain communication with managers and associates
• Partner with managers to review, prioritize expectations; gather all engagement details
• Execute daily follow-ups to clients
• Enter/update associate information into Atriums HRIS and timekeeping systems
• Create Excel and/or Google spreadsheets to organize and track data
• Issue weekly payroll audits and make payroll adjustments
• Adhere to state-specific payroll laws and I-9 classifications that impact the payroll process and remain up-to-date with changes to HR and payroll compliance through satisfying learning and development assignments as issued
• Interface closely with Atrium payroll department to ensure all jobs are coded correctly and hours are paid/billed correctly
• Proactively diagnose/resolve escalated client concerns in a timely manner, together with leadership as needed
• Assist with ad hoc projects, as needed

Qualifications

• Experience: 1+ years of work experience
• Communication: an effectively liaison with managers and associates
• Curiosity: understand the client with effective questioning and listening. You are genuinely interested in helping
• Teacher: love sharing insight and knowledge and are patient and thoughtful when educating
• Goal Oriented: excited for new challenges and work hard to achieve ambitious goals
• Growth: very receptive to feedback and use it to improve rapidly

Physical Requirements

• Ability to sit for an extended period of time.
• Ability to commute to our Holmdel, NJ office on a hybrid basis.

Education Requirements

• Bachelor’s degree required 

Benefits

Atrium offers a comprehensive Atrium Care Package, available upon eligibility, including: 

• 20 days of Paid Time Off (PTO)
• 11 paid holidays  
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Pet Insurance
• Legal Benefits  
• 401(k) Program with employer match  
• Employee Assistance Programs

Employee Perks: 

• Summer Fridays
• Flexible Work Schedule
• Vibrant company culture with monthly events and in-office amenities
• Employee Wellness Programs
• Employee Discounts through Working Advantage
• Professional Development Opportunities
• Commuter Benefit Program  

COMPENSATION

This role offers a base salary between $44,000-$50,000 annually and is non-exempt. 

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO