Customer Service Representative

About Atrium:

Client Overview:

Our client is a well-established company in the food industry, specializing in the distribution of high-quality specialty products to businesses across the country. They are looking to add a Customer Service Representative to their team. The company offers a fast-paced, team-oriented work environment with a strong focus on customer service and operational excellence.

Salary/Hourly Rate:

$20/hr

Position Overview:

Our client is seeking a professional and customer-focused Customer Service Representative to assist customers with inquiries, resolve issues, process orders, and provide accurate information. The ideal candidate has strong communication and problem-solving skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities of the Customer Service Representative:

• Provide administrative and customer service support to internal teams and external clients
• Process orders, maintain accurate records, and ensure timely communication regarding customer inquiries.
• Coordinate with various departments to support daily operations and resolve issues efficiently.

Required Experience/Skills for the Customer Service Representative:

• Previous experience in customer service, administrative support, or a similar role.
• Strong computer skills, including Microsoft Office and data entry.
• Excellent communication, organization, and attention to detail, with the ability to multitask in a fast-paced environment.

Preferred Experience/Skills for the Customer Service Representative:

• Experience working in the food distribution, wholesale, or logistics industry.
• Familiarity with order management systems, inventory coordination, or ERP software

Education Requirements:

• Bachelor’s degree is required.

Benefits:

Medical, dental, and vision.  

Job Wrapping ID: #LI-AJ3

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO