JOB TYPE: Temp to Hire
LOCATION: New York, NY
REMOTE / ONSITE: Onsite
POSTED: Apr 6, 2026
About Atrium:
What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.Client Overview:
Our client is a global leader in smart lighting and automation solutions. The company delivers innovative products for residential and commercial spaces, and they are renowned for their commitment to quality and customer experience. They are currently expanding their team and looking to bring on an Experience Center Supervisor.
Salary/Hourly Rate:
$28/hr – $40/hr DOE
Position Overview:
The Experience Center Supervisor will supervise and coordinate showroom staff, ensuring exceptional customer service and operational excellence. They will oversee daily activities, manage inventory, and maintain product displays. The ideal candidate will foster a welcoming environment for visitors and clients.
Responsibilities of the Experience Center Supervisor:
- Greet and assist customers, respond to inquiries and complaints.
- Direct and supervise showroom employees.
- Monitor sales activities to ensure quality service.
- Examine merchandise for correct pricing and display.
- Instruct staff on handling complex sales situations.
- Establish operational policies for showroom efficiency.
- Resolve conflicts and negotiate solutions.
- Ensure compliance with Equal Employment Opportunity and anti-discrimination standards.
Required Experience/Skills for the Experience Center Supervisor:
- Active listening and service orientation.
- Strong speaking and coordination abilities.
- Critical thinking and problem sensitivity.
- Leadership and dependability.
- Experience supervising retail or customer-facing teams.
Preferred Experience/Skills for the Experience Center Supervisor:
- Experience in smart home or lighting technology.
- Familiarity with business intelligence and POS software (e.g., Oracle, Tableau, QuickBooks).
- Knowledge of sales and marketing principles.
Education Requirements:
- High school diploma or equivalent is required.
- Associate’s degree is preferred.
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
