Annual Enrollment Benefits Specialist

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a premier benefits consulting firm serving the public sector (Teachers, Government staff, Police, etc.). They specialize in annual enrollment support, benefits administration, and employee engagement solutions – delivering high-touch service while easing administrative burdens for their clients. Their culture emphasizes professionalism, collaboration, and teamwork. Currently, they are looking to add and Annual Enrollment Benefits Specialist to their team.

Salary/Hourly Rate:

$20.50/hr

Position Overview:

The Annual Enrollment Benefits Specialist provides on-site, face-to-face support to government employees during open enrollment. You’ll guide employees through plan options, answer questions, and ensure accurate, compliant elections within the enrollment system. This is a short-term, on-site assignment (two weeks) with paid group training in early October. Strong customer service, attention to detail, and comfort with web-based portals are essential. While this is a temporary role, future opportunities may be possible based on performance and client needs.

Responsibilities of the Annual Enrollment Benefits Specialist:

• Provide courteous, in-person assistance to employees selecting annual benefits (medical, dental, vision, ancillary plans, etc.).
• Navigate the enrollment website with employees. Explain eligibility, plan differences, and key deadlines.
• Collect and review required documentation; ensure forms are completed accurately and submitted on time.
• Perform precise data entry and update employee records in the enrollment system.
• Troubleshoot enrollment questions, escalate issues when necessary, and ensure timely resolution.
• Maintain confidentiality and handle sensitive information in accordance with company and client policies.
• Track daily activity and contribute to a smooth, efficient enrollment experience.

Required Experience/Skills for the Annual Enrollment Benefits Specialist:

• 1 – 3 years of experience in employee benefits and/or annual enrollment.
• Demonstrated success providing high-volume, in-person customer support.
• Clear, professional communication skills; able to educate and guide employees at all levels.
• Tech-savvy with web-based systems and basic office software; fast, accurate data entry.
• On-site only (remote not considered).
• Must provide your own laptop.

Preferred Experience/Skills for the Annual Enrollment Benefits Specialist:

• Experience in Employee Benefits, Insurance, Consulting, HR, or Healthcare is preferred.

Education Requirements:

• Associate’s degree or equivalent experience is required.

Benefits:

• Health, dental, and vision.
• 401(K).

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO