Collections Specialist

Our client’s company is a leading player in the construction and manufacturing industry, known for their commitment to quality and innovation. They pride themselves on fostering a dynamic and collaborative work environment where every team member is valued and contributes to their success. We are seeking a dedicated and experienced Collections Specialist to join their local team.

Salary/Hourly Rate:

$20/hr – $23/hr

Position Overview:

The ideal candidate will have a strong background in B2B collections, preferably within the construction or manufacturing sector. Familiarity with QuickBooks is essential for this role. The Collections Specialist will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payments, and maintaining accurate records.

Responsibilities of the Collections Specialist:

• Manage and collect outstanding accounts receivable.
• Contact customers via phone, email, and mail to follow up on overdue invoices.
• Negotiate payment plans and resolve billing issues.
• Maintain accurate records of collection activities and customer communications.
• Prepare and analyze aging reports to identify delinquent accounts.
• Collaborate with internal departments to resolve customer disputes.
• Ensure compliance with company policies and procedures.
• Provide exceptional customer service while maintaining a positive relationship with clients.

Required Experience/Skills for the Collections Specialist:

• Proven experience in B2B collections.
• Background in the construction or manufacturing environment.
• Proficiency in QuickBooks.
• Strong communication and negotiation skills.
• Excellent organizational and time management abilities.
• Attention to detail and accuracy in record-keeping.

Preferred Experience/Skills for the Collections Specialist:

• Experience with other accounting software.
• Knowledge of industry-specific billing and collection practices.

Education Requirements:

• High school diploma or equivalent is required.
• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field is preferred.

Benefits:

• Client-provided benefits available, upon eligibility.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO