Collections Specialist

Atrium is partnering with a leading construction company specializing in commercial and residential projects across the region. With a commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. Currently, they are looking to add a Collections Specialist to join their team.

Salary/Hourly Rate:

$50k – $55k

Position Overview:

The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the company. This role requires a detail-oriented professional with strong communication skills and the ability to work in a fast-paced environment. The Collections Specialist will work closely with project managers, clients, and the finance team to ensure timely payments and resolve any billing issues.

Responsibilities of the Collections Specialist:

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.
• Collaborate with internal departments (e.g., project management, finance) to resolve billing discrepancies.
• Maintain accurate and complete records of all collection activities.

Required Experience/Skills for the Collections Specialist:

• Proven experience as a Collections Specialist or similar role.
• Knowledge of billing procedures and collection techniques.
• Familiarity with laws related to debt collection.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and accounting software.

Preferred Experience/Skills for the Collections Specialist:

• Experience in the construction industry.
• Knowledge of construction project billing processes.
• Familiarity with construction-related accounting software (e.g., Sage 300, Procore).

Education Requirements:

• High school diploma or equivalent is required.
• An Associate’s or Bachelor’s degree in Finance, Accounting, or a related field is preferred.

Benefits:

• Comprehensive health, dental, and vision insurance plans.
• 401(K) with company match.
• Paid time off and holidays.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO