Customer Service Representative

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client, an ingredient distributor is seeking a Customer Service Representative to join their team on a temp to hire basis.

Salary/Hourly Rate:

$20/hr

Position Overview:

The Customer Service Representative will assist the company owner directly in managing customer service-related tasks, such as managing inbound/outbound calls, responding to customer emails, and helping with ad hoc administrative tasks.

Responsibilities of the Customer Service Representative:

• Managing inbound calls.
• Responding to customer emails.
• Handling mail (incoming and outgoing).

Required Experience/Skills for the Customer Service Representative:

• At least 1 year of Customer Service Representative Experience in a corporate office.
• Has experience writing professional emails.
• Has experience speaking with customers by phone.

Preferred Experience/Skills for the Customer Service Representative:

• Manufacturing or Distribution experience.
• Relationship-driven, goes above and beyond in a customer service representative role.
• Outgoing and bubbly personality.
• Comfortable with wearing multiple hats.
• No task too big or too small attitude (i.e. packing up samples that need to be shipped out and taking to UPS).

Education Requirements:

• Bachelor’s degree.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO