Front Desk Receptionist

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a reputable healthcare provider dedicated to offering exceptional medical services to our community. Their team is committed to delivering compassionate care and maintaining the highest standards of patient satisfaction. We are currently seeking a skilled and experienced Front Desk Receptionist to join our client’s dynamic team.

Salary/Hourly Rate:

$20/hr

Position Overview:

As the Front Desk Receptionist, you will play a crucial role in ensuring the smooth operation of our medical office. You will be the first point of contact for patients and visitors, providing excellent customer service and administrative support. Your duties will include managing appointments, handling inquiries, processing paperwork, and assisting with various office tasks.

Responsibilities for the Front Desk Receptionist:

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer and direct phone calls, taking messages as needed.
• Schedule and confirm patient appointments, ensuring efficient use of office resources.
• Verify patient information and update records accurately.
• Process patient check-ins and check-outs, handling payments and insurance information.
• Manage office correspondence, including emails and mail.
• Assist with administrative tasks such as filing, faxing, and photocopying.
• Maintain a clean and organized reception area.
• Ensure compliance with all HIPAA regulations and maintain patient confidentiality.
• Coordinate with medical staff and other departments to facilitate patient care.

Required Experience/Skills for the Front Desk Receptionist:

• Proven experience as a receptionist, preferably within a medical or healthcare setting.
• Strong knowledge of medical terminology and healthcare procedures.
• Proficiency in using electronic medical records (EMR) systems and office software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.

Education Requirements:

• High school diploma or equivalent.
• Additional certification in medical administration is a plus.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO