Medical Collections

Our valued client, a reputable and fast-growing outpatient clinic, is seeking a Medical Collections Specialist to join their dynamic Revenue Cycle Department. The Medical Collections Specialist is a quintessential people person who loves coming up with new ideas, has a customer service approach, and is goal oriented.

Salary/Hourly Rate:

$18/hr – $22/hr

Position Overview:

The Medical Collections Specialist will join the cohesive Revenue Cycle team, reporting directly to the Billing Manager, and will be responsible for the complete patient medical collections process. This is an extraordinary opportunity for a Medical Collections Specialist professional to jump start their career with a growing and developing firm.

Responsibilities of the Medical Collections Specialist:

• Read an EOB and patient account ledger.
• Run and maintain weekly reports.
• Follow up with patients to collect monies owed.
• Assist patients on the phone and in person regarding their account.
• Research patient accounts and answer billing questions.
• Set up payment plans according to predefined guidelines.
• Educate patients regarding their bills and insurance coverage.
• Manage work files and make outbound calls to patients or responsible parties.
• Monitor accounts to ensure statements are distributed and payments are made.
• Monitor aging of all patient balances and escalate as needed.
• Resolve escalated calls from Customer Service Representatives.
• Document and update insurance information when necessary.
• Maintain compliance with all company policies and procedures.
• Type a minimum of 35 wpm.

Required Experience/Skills for the Medical Collections Specialist:

• Minimum 2+ years of experience in medical collections.
• Experience with patient collections and reading EOBs.
• Must have experience within a medical center or healthcare setting.
• Ability to meet deadlines and manage multiple projects simultaneously while prioritizing effectively.

Preferred Experience/Skills for the Medical Collections Specialist:

• Experience working in orthopedics and/or outpatient clinics.
• Experience working within a hospital or surgical setting.
• Experience working within other areas of Revenue Cycle Management.

Education Requirements:

• Associate degree or higher preferred but not required.

Benefits:

• Medical, Dental, and Vision (Single/Family) provided.
• 401K with company match.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO