Medical Collector

Our client, a growing financial consulting firm for the healthcare industry, is seeking a Medical Collector to join their growing Accounts Receivable and Revenue Cycle department. The Medical Collector is a quintessential people person who loves coming up with new ideas, has a customer service approach, and is goal-oriented.

Salary/Hourly Rate:

$20/hr – $23/hr

Position Overview:

This Medical Collector will be joining the cohesive Revenue Cycle team, reporting directly to the Manager, and responsible for the complete collections process, mainly insurance-based. This is an extraordinary opportunity for a Medical Collector professional to jump start their career with a growing and developing firm in Tampa Bay.

Responsibilities of the Medical Collector:

• Monitor accounts to identify outstanding debts.
• Perform follow-up activities promptly on all accounts to ensure prompt payment.
• Identify coding or billing problems from EOBs and work to correct the errors on time. Review denials as they come in to monitor trends.
• Prepare accounts for rebilling and filing of secondary insurance. Send to the carrier with necessary documents, as needed.
• Complete and file appeals to different payers for the center for short payments and/or denials.
• Update the patient account record to identify actions taken on the account.
• Investigate historical data for each debt or bill.
• Find and contact patients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Assist with payment posting and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.

Qualifications for the Medical Collector:

• Minimum 2+ years of experience in Medical Collections (Insurance collections).
• Working experience with denial management, appeals, and ICD-10 is required.
• Proficient in Excel (v-lookups, pivot tables, and formulas).
• Strong written and verbal communication skills.
• Team player mentality.
• Positive and willingness to help.
• Ambitious and eager to grow with the company.

Education Requirements:

• Associate’s degree or higher is preferred, but not required for this position.

Benefits:

• Medical.
• Dental.
• Vision.
• 401K plan.