Onboarding Coordinator

About Atrium

As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today’s market. Recognized for our pioneering Applicant-Centric^TM approach and award-winning culture, our expertise includes Staffing, Recruitment, and Workforce Solutions.

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.

Position Overview:

We are expanding our WORKS team to support exciting new business with a network of creative, production, and marketing agencies. As part of this growth, we are hiring a detail-oriented and service-driven Onboarding Coordinator to help deliver a seamless experience for our Associates.

This newly added role is a key part of our onboarding function and will report to the Onboarding Lead. You’ll be responsible for managing the full onboarding process for client-identified/payrolled employees, ensuring accuracy and compliance with federal and state regulations, and maintaining a high standard of service.

We are seeking an Onboarding Coordinator to be a part of the Contingent Workforce Solutions (CWS) Team. This role requires attention to detail, the ability to work independently in a fast-paced, deadline-oriented environment. In this role, you will be expected to manage the complete onboarding process for client pre-identified/payrolled employees, ensuring adherence to all state and federal regulations.

This role is 100% account administration-focused, with a strong emphasis on accuracy, communication, and excellent customer service delivery. Here’s what you should know if you want to join our team.

Responsibilities of the Onboarding Coordinator:

As an Onboarding Coordinator, you will play a critical role in ensuring Associates are set up for success from day one. Your responsibilities will include:

• Facilitating onboarding activities in Atrium HRIS (Bullhorn), including:
  • Federal and state-mandated documentation (Form I-9, W-4, state tax forms).
  • Client-specific paperwork.
  • Pre-employment screenings.
  • Welcome phone calls (using Zoom).
  • Additional onboarding tasks as needed.
• Executing follow-ups with Associates to ensure the timely completion of onboarding steps using tools like Front, TextUS.
• Maintaining accurate records by validating and updating Associate information in Atrium’s HRIS and timekeeping system.
• Tracking onboarding progress using Excel and/or Google Sheets to ensure visibility and accountability.

Required Experience/Skills for the Onboarding Coordinator:

• Have at least 1 year of experience in customer service, employee onboarding, HR administration, or a related field.
• Communicate clearly, calmly, and professionally, especially when guiding others through processes.
• Approach your work with empathy and patience, understanding the challenges of onboarding.
• Are curious and attentive – asking the right questions and listening actively.
• Enjoy sharing knowledge and supporting others in a thoughtful, inclusive way.
• Take pride in creating positive experiences and delivering excellent service.
• Spot issues early and offer practical, well-considered solutions.
• Meticulous with documentation and data entry.
• Bring a positive, team-oriented mindset to your work.

Physical Requirements:

• Ability to sit for extended periods of time.

Education Requirements:

• No Bachelor’s degree required – experience and skills are valued over formal education. 

Benefits:

• Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401k, and Commuter benefits program).

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO