Operations Associate

Our client is a global luxury fashion house known for its refined craftsmanship, timeless design, and commitment to quality. The brand operates at the intersection of artisanal heritage and modern luxury, offering ready-to-wear and lifestyle collections within an elevated retail environment. Their boutiques emphasize exceptional service, teamwork, and long-term client relationships. They are now looking for a Operations Associate.

Salary/Hourly Rate:

$28/hr – $30/hr plus bonus

Position Overview:

The Operations Associate supports the daily operations of the boutique, ensuring seamless back-of-house processes and inventory accuracy while helping the sales team deliver an exceptional client experience. This role is ideal for someone who is detail-oriented, organized, and thrives in a structured, luxury retail setting.

Responsibilities of the Operations Associate:

• Manage daily operational tasks including receiving, tagging, and replenishing merchandise.
• Perform cycle counts and maintain inventory accuracy to minimize shrink.
• Coordinate inbound and outbound shipments, including client orders and store transfers.
• Maintain accurate documentation for all product movement and transactions.
• Support visual merchandising efforts by preparing product and ensuring displays meet company standards.
• Partner with store leadership to track inventory, reconcile discrepancies, and implement solutions.
• Communicate effectively with corporate partners regarding product needs and operational updates.
• Monitor and maintain adequate levels of packaging and operational supplies.
• Assist sales associates by locating alternate sizes, colors, or styles to support the client experience.
• Support store leadership with opening and closing duties, cash handling, and general operational objectives.
• Assist with physical inventory preparation and execution.
• Maintain boutique standards, reporting maintenance or facilities needs as necessary.
• Demonstrate integrity, professionalism, and teamwork in all interactions.

Required Experience/Skills for the Operations Associate:

• 3–5 years of experience in retail operations or a similar support role.
• Strong organizational and communication skills (verbal and written).
• Proficiency with POS systems, Microsoft Office, Outlook, and Excel.
• Familiarity with inventory management systems; experience with RFID technology a plus.
• Ability to lift up to 40 lbs. and stand for extended periods.
• Flexibility to work weekends, holidays, and variable schedules.

Preferred Experience/Skills for the Operations Associate:

• Experience in luxury retail, fashion, or high-end hospitality environments.
• Proven track record of accuracy and efficiency in inventory management.
• Strong collaboration skills and ability to support both operational and client-facing needs.

Education Requirements:

• High school diploma or equivalent required; bachelor’s degree preferred.

Benefits:

• Client-provided benefits available, upon eligibility.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO