Operations Associate (Luxury Retail)

Our client is a globally recognized luxury fashion house specializing in high-end ready-to-wear and premium materials. They are looking to add an Operations Associate (Luxury Retail) to their team.

Salary/Hourly Rate:

$28/hr – 30/hr + Bonus

Position Overview:

The Operations Associate (Luxury Retail) will support the daily operations of the boutique. This individual will ensure seamless back-of-house processes, maintain inventory accuracy, and support the sales team in delivering an exceptional client experience.

Responsibilities of the Operations Associate (Luxury Retail):

• Support daily operations, including receiving, tagging, and replenishing merchandise.
• Perform regular and as-needed cycle counts to reduce shrinkage and improve inventory accuracy.
• Ensure all product movement is performed accurately and packaged according to company standards.
• Coordinate inbound and outbound shipping, including client orders and inter-store transfers.
• Maintain organized and accurate documentation related to inventory movements.
• Support the execution of visual merchandising directives by preparing products and maintaining standards throughout the day.
• Partner with store leadership on inventory reporting and recommend solutions to operational issues.
• Communicate with corporate partners regarding product needs, discrepancies, or operational concerns.
• Manage and maintain adequate supply levels, including packaging materials, to support daily operations.
• Assist the sales team by locating and retrieving alternate sizes, colors, and styles to enhance the client experience.
• Support store leadership in maintaining boutique standards, including facilities and maintenance needs.
• Demonstrate strong product knowledge to support sales, reduce discrepancies, and ensure shipping accuracy.
• Assist with opening and closing procedures, cash handling, and other operational tasks as directed.
• Support and help lead the physical inventory process in partnership with store leadership.
• Consistently follow company policies and demonstrate professionalism and accountability.
• Foster collaboration and teamwork to achieve shared goals.

Required Experience/Skills for the Operations Associate (Luxury Retail):

• 3 – 5 years of experience in an operations-focused role.
• Experience working in an elevated retail or hospitality environment.
• Strong organizational and communication skills (written and verbal).
• Proficiency in POS systems, Microsoft Office, Outlook, and Excel.
• Experience with inventory management systems.
• Ability to adapt to changing priorities and workload demands.
• Ability to stand for extended periods and lift up to 40 pounds without assistance.
• Ability to work a flexible schedule, including weekends and holidays.

Preferred Experience/Skills for the Operations Associate (Luxury Retail):

• Experience in luxury retail operations.
• Familiarity with inventory accuracy initiatives and shrink reduction strategies.
• RFID Experience is a plus.

Education Requirements:

• High school diploma is required.

Benefits:

• Client-provided benefits available, upon eligibility.

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EOE/M/F/D/V/SO