Sales Support Specailist

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a family-owned organization dedicated to building strong relationships and delivering exceptional service. They are seeking a Sales Support Specialist to support their expanding operations on a temp-to-perm basis.

Salary/Hourly Rate:

$22/hr – $25/hr

Position Overview:

The Sales Support Specialist provides essential administrative support to the sales team, serves as the first point of contact for new customers, and delivers exceptional white-glove service throughout the ordering process. This is a fully onsite role, Monday through Friday, starting on a temporary basis with the potential for permanent placement.

Responsibilities of the Sales Support Specialist:

• Communicate with prospective and existing customers, set up accounts, and provide product information and samples.
• Support the sales team with administrative tasks, email communication, and ensuring customer satisfaction.
• Generate and qualify leads, make outbound calls, and respond to inquiries via phone, email, or in person.
• Maintain strong client relationships and assist with market research and sales initiatives.
• Prepare presentations, process sample requests, and provide basic quality documents and certifications upon request.

Required Experience/Skills for the Sales Support Specialist:

• 1 – 2 years of experience in a client-facing role.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel; experience with pivot tables and VLOOKUPs is a plus.
• Ability to multitask, quickly learn detailed product information, and thrive in a fast-paced environment.

Education Requirements:

• Bachelor’s degree preferred.

Benefits:

• Atrium Care Package available, upon eligibility, including healthcare plans, discount programs, and paid time off.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO