Showroom Coordinator

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a renowned modern furniture company whose products are sold worldwide. With a strong commitment to craftsmanship and customer satisfaction, they have earned a reputation as a trusted name in the industry. They are seeking a Showroom Coordinator to join their team and contribute to their continued success.

Salary/Hourly Rate:

$27/hr – $29/hr

Position Overview:

The Showroom Coordinator will provide support during peak days and hours, assisting both the showroom and design teams. The ideal candidate will be flexible and comfortable wearing many hats — assisting with order entry, inventory processing, ordering samples, pricing support, and merchandising the showroom. This is an onsite position working 35 – 40 hours weekly between the hours of 9:00am–5:00pm for a minimum of approximately 6 months. This individual should be bright, tech savvy, and maintain a poised demeanor when assisting high-level clients.

Responsibilities of the Showroom Coordinator:

• Serve as the primary greeter of all showroom visitors.
• Welcome showroom guests with gracious hospitality in a warm, outgoing, and professional manner; guide guests to meeting spaces and offer beverages.
• Perform daily audits of display and client presentation areas to ensure product functionality, operational technology, and overall cleanliness.
• Support upkeep and inventory of business centers and amenities closets, including ordering and restocking showroom and office supplies.
• Provide general administrative services to client visit hosts to ensure an exceptional customer experience.
• Act as a troubleshooter for field sales employees during customer visits, handling requests with urgency and determination.
• Anticipate issues, identify solutions, and follow up to ensure guest satisfaction.
• Act as a concierge with knowledge of local events, restaurants, and transportation options.
• Develop general product knowledge and business literacy to provide impromptu showroom tours and support scheduled group visits.
• Execute special requests in a knowledgeable and courteous manner.
• Assist the showroom team in maintaining facility standards.
• Collaborate effectively with sales and support teams.
• Perform additional responsibilities as requested.

Required Experience/Skills for the Showroom Coordinator:

• Maintain a poised and professional appearance and overall presentation.
• Ability to work varied hours with a flexible schedule.
• Team player with a service-oriented and proactive attitude.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational skills with high attention to detail.
• Outgoing and energetic personality with a passion for working with people.
• Ability to work effectively with all levels of employees and guests.
• Proven ability to screen and interpret visitors’ needs.
• Excellent computer skills including Word, Excel, and PowerPoint, with the ability to learn new software programs.

Preferred Experience/Skills for the Showroom Coordinator:

• Experience with Salesforce or another relational database/CRM.

Education Requirements:

• Bachelor’s degree preferred or equivalent professional experience.

Benefits:

• Atrium Care Package available upon eligibility, including healthcare plans, discount programs, and paid time off.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO